RegTrac
Streamlining Regulatory Supervision
A comprehensive solution designed to simplify regulatory workflows, improve audit processes, and enhance compliance tracking.
Challenge
Regulators struggled with fragmented workflows for audits, reporting, and compliance tracking, leading to delays and errors.
Approach
Collaborated with regulators to map pain points via contextual inquiry and job shadowing.
Partnered with data engineers to integrate AI for anomaly detection in audit data.
Solution
Developed a unified dashboard with real-time supervision metrics, automated report generation, and a task prioritization engine.
Implemented role-based access controls and audit trail visibility to meet strict regulatory standards.
My Role
As the lead UX designer, I conducted user research and developed wireframes and prototypes to address the complex workflows. I collaborated closely with regulatory experts to ensure the design met all compliance requirements.
I created:
- User journey maps highlighting pain points in the current workflow
- Wireframes for the dashboard and reporting interfaces
- High-fidelity prototypes for user testing
- Design documentation for the development team
Key Features
- Real-time Compliance Dashboard: Visual indicators of compliance status across multiple regulatory frameworks
- Automated Audit Trails: Comprehensive documentation of all actions for regulatory transparency
- AI-Powered Anomaly Detection: Alerts for potential compliance issues before they become problems
- Task Prioritization Engine: Smart workflow management based on regulatory deadlines and risk levels
- Role-Based Access Controls: Secure environment with appropriate permissions for different stakeholders
Outcome
The implementation of RegTrac resulted in significant improvements in regulatory supervision efficiency and effectiveness:
- 45% faster audit completion
- 90% user adoption within 3 months
- Reduced compliance errors by 60%
- Increased transparency for regulated entities
Learnings
This project taught me the importance of:
- Deep domain knowledge when designing for regulatory environments
- Balancing complex functionality with user-friendly interfaces
- Iterative testing with actual end-users to validate design decisions
- Collaborative design processes involving stakeholders from multiple disciplines